13 May 2016 / Restoration management software Workflow Management
Like the rising and ebbing of floodwaters, a small restoration business must be able to rapidly scale up or down to meet ever changing demand. Like the tides, the property damage industry is cyclical by nature. Restoration companies must constantly adjust handle more or fewer claims, manage their workforce and constantly manage an ever-growing administrative requirements. Having the right workflows in place ensures that operations run smoothly if the tide were to suddenly shift. Companies in the field service industry must regularly review workflows and processes to ensure they align with the size and complexity of the job and company requirements.
A recent survey released by Honeywell and The Service Council of 260 decision-makers about their field service processes revealed that