16 Feb 2017 / Restoration Job Management
There are so many moving pieces for all restoration projects, and there are several places where people can drop the ball and communication can suffer. When communication falters it causes unnecessary problems and stress. During any restoration project managing expectations and communicating properly with all parties involved is the single most important factor for project management success.
There are two types of communication that deserve attention. The first is the internal communications of your office and the second is the external communications with customers and insurance agents and adjusters. It is critical to make sure everyone is on the same page, job status updates are communicated and documentation is organized and delivered at the right time.
It’s easy to see why real