Efficiency is important in all parts of life, but especially within business. As a member of the restoration industry, you already work hard enough and deserve the right to make your job easier. To that end, let’s take a look at how you can maximize efficiency in your company.
Automate the claims process
The restoration industry is very unpredictable, one day you may only be managing one claim, while the next, ten new assignments may fall on your lap. The process of managing and mitigating claims are becoming increasingly complex, carrier service standards add to the challenge of getting the work done efficiently but also having to follow strict job documentation timelines. Having to provide quality workmanship is only half the job, remaining compliant throughout the process is the other half.
Thankfully, industry specific job management software such as DASH have developed industry specific workflow automation that helps drives efficiency and compliance.
DASH is driven by pre-configured compliance tasks that direct the right technicians to do the right task at the right time. While these follow-the-prompt workflows are incredibly powerful in achieving program compliance in the field on every job, Next Gear takes it a step further by allowing notifications when tasks have been completed or not.
“Being the boss requires a lot of balancing on your part.”
This is why it was so important to us to develop the Job Dashboard within Dash Enterprise. This particular tool allows you to take a granular look at the array of jobs your company is currently working on without having to pull employees away from the project in order to get a status report. You get the information you need, and your workers get to continue doing what you’re paying them for.
Track job statuses in a single view
Having the ability to view all active jobs in single place is key to efficiently managing your time efficiently. DASH developed various Dashboards that provide real time view of job status, whether it is a pending sale, work in progress or waiting to be invoiced, DASH’s job dashboards allows you to take a granular look at the array of jobs your company is currently working on without having to pull employees away from the project in order to get a status report. You get the information you need, and your workers get to continue doing what you’re paying them for.
Business intelligence is key
The most efficient companies are those that have actionable data on their customers. While you should strive to have a personal relationship with all of the people you work for, at the end of the day you’re going to have to manage and maintain a database that includes all of the information you need about each customer.
DASH Enterprise’s Contact Manager is just the tool you need. Through this feature, you’re able to save everything from photos of the job site to notes about both the project and the person you’ll be dealing with. Having this information on hand is a great way to improve your customer service, perhaps the most important part of any business. In fact, a report from Parature found that 62 percent of respondents had halted their relationship with a company as a result of what they considered poor customer service.
Efficiency is at the root of any company’s success, but you need to work hard to achieve it. Restoration contractors looking to improve the effectiveness of their operations should contact a Next Gear Solutions representative and find out how DASH Enterprise can revolutionize their business.