Owning and operating a restoration business can be a bit hectic at times. Contractors may feel like they’re being pulled 100 different directions, and keeping it all together can be difficult. The busy nature of this industry often causes a lot of data sprawl, which can be a serious drain on both productivity and overall profitability. Consolidating all your job information is the best way to solve this problem, but just how can you go about implementing such a solution?
Job production reports shouldn’t come from multiple platforms
The best way to keep a pulse of your company’s job production status is by knowing where each job stands in it’s life cycle. Having to pull that information from each project manager or different spreadsheets is very inefficient. Many restoration contractors still struggle when they need to run a WIP (work in progress) report.
This is why we developed DASH Enterprise’s powerful dashboards. The Altitude dashboard enables owners and managers to quickly view how the company is doing both from a job status and a financial perspective in a singular view. Having the ability to view the total number of open jobs, how many that are in pre-production, work in progress or even invoice pending ensures restorers can utilize the right company resources in the most efficient way. From a financial perspective, Altitude also provides different charts and useful reports on total invoice amounts, revenues versus cost breakdowns and invoicing trends. Used in conjunction with the rest of DASH Enterprise, Altitude helps track and monitor how your company is doing in real time.
Never spread out job and customer information
The entire restoration industry revolves around people having suffered a loss, which means they’re incredibly vulnerable emotionally. This makes the task of keeping your clients happy incredibly important and challenging if you’re not organized. The single biggest complaint of dissatisfied customers comes from the lack of communication during the job process. No one likes repeating themselves, especially customers who just suffered a loss. To prevent this from happening, keeping detailed notes and job information well documented in a single platform keeps you structured and organized. With several open jobs, it can be easy to lose a piece of paper or forget an important job detail. DASH helps the process of documenting and reporting job information incredibly easy. With the native mobile app, DASH enables workers to dictate notes directly into the phone, capture images, create tasks and move equipment all from the field. With a single cloud platform such as DASH, communicating job information from the field to the client in real time is done through a single secure client portal called DASH View. This bridges the communication gap that often happens on jobs. Beyond keeping clients or customers informed, keep your whole company abreast of important job information through DASH.
“Keeping your clients happy is incredibly important.”
Data consolidation helps you recover from a disaster
There are few situations where keeping all of your eggs in one basket is considered a good thing. Consolidating your job data in the cloud is one of those. If your office is hit by a catastrophe that impedes your ability to conduct business, there’s a good chance the damage has reached any locally stored information. When you’re trying to get back on your feet, there’s nothing worse than complete and total data loss.
This is why the cloud is seen as incredibly advantageous at helping to mitigate the risks of a disaster. Data stored in a cloud-based platform such as DASH Enterprise can be accessed anywhere at anytime, which means that the loss of your office’s computers won’t stop you from continuing operations.