Restoration Blog

Tips, Best Practices, & Industry News

Living up to our ideals: working toward a more equitable company

In early June, companies across America joined a movement to call attention to systemic racism and injustices in our country. Like many other socially aware organizations, we released a statement of support and temporarily blacked out our social media platforms to help amplify other voices. But this was more than a one-day display for us. […]

August Update: Next Gear Solutions’ Response to COVID-19

It was a little more than four months ago that I first wrote about Next Gear’s response to what was then an emerging COVID-19 pandemic. It’s all repeated below for your reference, and while much of it is every bit as true today—we’re still maintaining service levels for our customers, we’re still avoiding travel and […]

How to Manage Restoration Job Scheduling on the Go

There are many moving pieces for all disaster restoration projects, which means people can drop the ball, and communication can suffer at every turn. When communication falters, it causes unnecessary problems and stress for you, your staff, and partners, and most importantly, your customers. One of the best ways to improve communication internally and externally […]

A New Real-Time Customer Connection Tool is Here

Using a customer connection tool gives restoration business owners and contractors the ability to build powerful relationships with customers. Think about it… we live in an age where we can track our pizza deliveries with an app, get notified the moment a package arrives on our doorstep, and know at the glance of a smartphone […]

Business Intelligence Tools Turn Data Into Decisions

In the restoration business, you know what to do when the water rises and flooding occurs. Are you just as comfortable handling the rise of data flooding your networks? This data deluge requires a specialized approach to understand its full potential—and that’s where business intelligence tools can help. Business intelligence (BI) is the analytical process […]

Working with Insurance Carriers to Grow Your Restoration Business

As a restoration contractor, working with insurance carriers is a highly beneficial way to grow your restoration business. The fact is, insurance carriers need your services as much as you need their referrals. So, cultivating the right relationships can take your business to the next level. Your partnerships with carriers can boost profits, and also […]

Restoration KPIs for Quality Compliance

How do you know what’s truly working well if you can’t measure it? Everyone from the insurance carrier to the restoration contractor needs Key Performance Indicators (KPIs) to determine whether to keep doing more of something when the numbers are good or less of some things when the numbers indicate that the outcome will most […]

Podcast Episode 1: The Business of Restoration with Coastal Restoration

Welcome to The Business of Restoration by Next Gear Solutions, a podcast exploring technology and best practices in the restoration industry. Today’s episode features Next Gear Solution CEO, Garret Gray and Chris Corder, the President of Coastal Restoration and Gearhart, Oregon. We hope you enjoy listening in as Garret and Chris discuss what life is […]