Restoration Blog

Every industry has a constriction point where one unfortunate event is all it takes to grind everything to a halt. What’s your bottleneck?

The sheer volume of disaster restoration work available after a catastrophic loss event is an enticing prospect, but it's not an easy undertaking—roughly half of the contractors who participated in CAT events say they wish they never had.

Standalone equipment tracking software is one more complication in an already complicated industry. DASH has a built-in equipment tracking solution that keeps tabs on your entire inventory.

When Adobe Flash went dark after years of warning, many organizations were caught off guard; it's a cautionary tale for any company that relies on an interdependent tech stack.

What obstacles are standing in the way of your success in the restoration industry?

Do you often ask yourself and your staff how to be more producative at work?

In early June, companies across America joined a movement to call attention to systemic racism and injustices in our country. Like many other socially aware organizations, we released a statement of support and temporarily blacked out our social media platforms to help amplify other voices. But this was more than a one-day display for us. […]

It was a little more than four months ago that I first wrote about Next Gear’s response to what was then an emerging COVID-19 pandemic. It’s all repeated below for your reference, and while much of it is every bit as true today—we’re still maintaining service levels for our customers, we’re still avoiding travel and […]

There are many moving pieces for all disaster restoration projects, which means people can drop the ball, and communication can suffer at every turn. When communication falters, it causes unnecessary problems and stress for you, your staff, and partners, and most importantly, your customers. One of the best ways to improve communication internally and externally […]

Using a customer connection tool gives restoration business owners and contractors the ability to build powerful relationships with customers. Think about it… we live in an age where we can track our pizza deliveries with an app, get notified the moment a package arrives on our doorstep, and know at the glance of a smartphone […]