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The 7 Steps of a Successful Customer Life Cycle

18 Mar 2015 / Blog

The 7 Steps of a Successful Customer Life Cycle

After many years of driving used cars (and all that comes with it, good and bad), I was ready to spring for something new. I actually enjoy car shopping – researching all the makes and models, reliability, available options, the test drives. In this particular situation, I knew that I wanted a reliable vehicle that would hold up to the varying weather conditions of the region, had enough room for a growing family, provided decent fuel efficiency, and that would last for years with peace of mind due to an industry-leading warranty. I had it all figured out, including the significant savings promised by a dealer outside my state of residence! While

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