27 May 2016 / Blog Effective Equipment Tracking with Water Restoration Software
Have you ever felt alone or forgotten? Or that those that help care for you have left you to fend for yourself? That’s how your equipment feels when left on the job site! You know how expensive it can be to lose equipment, and there are ways to ensure that it never happens again – with Water Restoration Software.
Equipment tracking is an important tool designed to help you keep track of fans, dehumidifiers, ozone machines, or any other equipment that is regularly left on a job site while your crew is away. But you certainly don’t want to leave the equipment abandoned after the job is completed! Equipment Tracking allows you to easily pinpoint
17 May 2016 / Blog 4 Ways ClientRunner’s Restoration Management Software Increases Transparency
Business transparency has become increasingly more important with the most recent workforce generation, largely due to ever-increasing access to business insight from social media, social sharing and the wealth of knowledge at our fingertips through a quick web search. Businesses are understanding the need (and instilling the desire) to adhere to strict business ethics and uphold customer and employee trust and loyalty through transparency. ClientRunner’s Restoration Management Software for contractors provides improved insights into daily business practices allowing management to have a better understanding of what is being communicated to customers, employees to have a better understanding of their role and expectations from management, and customers to have a better view into what
Like the rising and ebbing of floodwaters, a small restoration business must be able to rapidly scale up or down to meet ever changing demand. Like the tides, the property damage industry is cyclical by nature. Restoration companies must constantly adjust handle more or fewer claims, manage their workforce and constantly manage an ever-growing administrative requirements. Having the right workflows in place ensures that operations run smoothly if the tide were to suddenly shift. Companies in the field service industry must regularly review workflows and processes to ensure they align with the size and complexity of the job and company requirements.
A recent survey released by Honeywell and The Service Council of 260 decision-makers about their field service processes revealed that
6 May 2016 / Blog Military Lessons Learned for Restoration Management Software
The military is a very disciplined and thorough organization, a result of hours upon hours of merciless training. After all, many quick, calculated decisions often determine the outcome of survival for a single man or an entire unit. The Air Force implemented a program, or rather a routine, that has become a fundamental process for every mission within the department, which consists of Plan, Brief, Execute, and Debrief (PBED). This powerful process has been applied to every situation imaginable and is attributed to much of the success within the Air Force, and we look to understand the benefits of this same process applied to the use of ClientRunner’s Restoration Management Software in your organization. Plan
The restoration business is all about efficiency. Customers who mandate restoration contractors for mitigation or reconstruction purposes have just suffered a loss and want their lives returned to normal as quickly as possible. This is always a big challenge for restoration companies who need to manage both homeowner expectations and carrier pricing service requirements. That really means doing quality work within a pre-set financial and scheduling timeframe. More than ever, restoration companies need to optimize their business in order to maximize efficiency.
In today’s digital world, this often means investing in a cloud based job management software such as DASHto streamline business operations and increase scalability. More importantly, the job management software needs to also have a fully-fledged mobile
2 May 2016 / Blog ClientRunner Service in the Community – Arbor Day, Earth Day
April 10, 1872 marked the first Arbor Day celebration in the United States, resulting in an estimated 1 million trees planted in the state of Nebraska. Year after year, communities have upheld the tradition of increasing awareness and inviting proactive response to environmental awareness. This focus has dramatically changed the world in which we live and ClientRunner Software is excited to be a part of it!
ClientRunner celebrated Earth Day and Arbor Day this April by planting trees in a local city elementary school and park. ClientRunner’s service consisted of a generous donation of trees and employee time to participate in the event, a reminder that a healthy, thriving community ecosystem is