27 Jul 2017 / Best Practices
Working in the restoration business requires you to build and maintain many relationships, not only with your customer but with their insurance agents as well. Communication is an essential part of this relationship, and it’s par for the course to oversee the progress of multiple jobs simultaneously that all require open and constant communication on updates and claims with employees, customers, and insurance agents. Below are a few tips for building your relationships with insurance agents by streamlining your processes so everyone wins.
If your restoration company provides 24/7 emergency services, it’s important to be available for your customers, not only in terms of restoration, but when it comes to paperwork. Being able to respond quickly to questions and concerns