Military Lessons Learned for Restoration Management Software

The military is a very disciplined and thorough organization, a result of hours upon hours of merciless training. After all, many quick, calculated decisions often determine the outcome of survival for a single man or an entire unit. The Air Force implemented a program, or rather a routine, that has become a fundamental process for every mission within the department, which consists of Plan, Brief, Execute, and Debrief (PBED). This powerful process has been applied to every situation imaginable and is attributed to much of the success within the Air Force, and we look to understand the benefits of this same process applied to the use of ClientRunner’s Restoration Management Software in your organization.


The most critical component of a successful mission, or a successful business, is the ability to effectively plan. Looking ahead and anticipating pitfalls and the ability to either overcome or avoid altogether is a powerful skill, as it allows you to be a proactive leader. It’s just as important to plan your course of action with technology in your business.

Whether or not you are currently using restoration management software to help streamline your daily workflow, it’s important to plan your course of action. If you are interested in looking into technology options, list what needs your company has currently and make plans to address those needs with the appropriate software solution. If you already have implemented software in your business, consider challenges that you are currently facing or opportunities for improvement, learn about how your current system can overcome those challenges or fulfill the opportunities, and make a plan of action with a deadline.


The next step in the process is to brief your team of what the plan consists of. In the military, this may be the most important step to ensure the safety and protection of your team; they need to know where the known dangers are, what their specific objectives consist of, and how to be successful and return safely.

Similarly, in order for all members of your company’s team to be successful, they need a clear understanding of their roles and responsibilities. The briefing stage becomes a great opportunity to ensure that all involved are fully aware of the plan details and answer any questions that may be introduced. In the case of technology implementation, employees need to know what features within the software most benefit their daily workflow, how to use the software most effectively, and understand the overall importance to sticking with the plan in order to achieve the company goals.


Once a soldier has been briefed, it’s show time. Time to strap on a suit, gather all necessary gear, jump into a seat, and make the plan happen. There are often unanticipated obstacles that require quick decisions, but soldiers are trained for these kinds of situations. The execute phase is all about action based on all the preparation that has been provided.

A company execution phase happens much in the same way, but there are typically any number of plans being carried out at the same time. All employees have been briefed on their responsibilities and are moving forward with their objectives to make things happen. Restoration Management Software, such as ClientRunner, is often used to facilitate the action. Using ClientRunner’s software allows employees to work more quickly, automate data entry and other often redundant processes, track progress, generate reports, and much more – all with the intention to successfully execute the plan.


The final stage in the process is the Debrief. After a mission is complete, it’s vital that those involved return to report their successes, failures, any obstacles or other newsworthy events. This provides an opportunity to better understand weaknesses in the original plan and involves a natural process of refinement in order to be better prepared in the future. As a business, there are certainly areas the require improvement or processes that may be tweaked for improved results, and it’s important to address those concerns rather than avoid them. Use this phase to better understand your company and employee needs in order to make your company grow stronger by adjusting the plan as appropriate and starting the whole process over from the Plan stage.

The implementation of the Plan, Brief, Execute and Debrief process is an eternal round, meaning there is no specific end point in the process. Once the debrief has occurred, the feedback is to be implemented in improving the existing plan and moving forward again. By carefully planning and using restoration management software in your business, you will certainly develop strengths and expose weaknesses that will be addressed in this process. Ultimately, the goal is to systematize your approach and provide solutions that help your company to become more streamlined, increase revenue and grow.

Learn more about how ClientRunner’s Restoration Management Software can help accomplish your goals and objectives today!

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