Best Practices

It was a little more than four months ago that I first wrote about Next Gear’s response to what was then an emerging COVID-19 pandemic. It’s all repeated below for your reference, and while much [...]

There are many moving pieces for all disaster restoration projects, which means people can drop the ball, and communication can suffer at every turn. When communication falters, it causes [...]

Using a customer connection tool gives restoration business owners and contractors the ability to build powerful relationships with customers. Think about it… we live in an age where we can [...]

In the restoration business, you know what to do when the water rises and flooding occurs. Are you just as comfortable handling the rise of data flooding your networks? This data deluge requires [...]

As a restoration contractor, working with insurance carriers is a highly beneficial way to grow your restoration business. The fact is, insurance carriers need your services as much as you need [...]

How do you know what’s truly working well if you can’t measure it? Everyone from the insurance carrier to the restoration contractor needs Key Performance Indicators (KPIs) to determine whether [...]

“Are you a disaster restoration contractor?” – Check. “Do you want to deliver more jobs on time, on budget?” – Check. Check. “Do you want to improve your bottom line?” – Check. As a [...]

What obstacles are standing in the way of your success in the restoration industry?

When it comes to water damage restoration, it’s unfortunate that one of the best techniques in the industry is also one of the most underused. No matter whether water damage has affected the [...]

After a long day of sales calls, solving customers’ problems, and supporting the field, it’s not surprising that your sales team adopts some bad habits. It’s not just your [...]