Best Practices

It’s almost cliché to say that a good business should be transparent with its customers, but what does that mean? What good is transparency? And what transparency is good?

Every industry has a constriction point where one unfortunate event is all it takes to grind everything to a halt. What’s your bottleneck?

The sheer volume of disaster restoration work available after a catastrophic loss event is an enticing prospect, but it's not an easy undertaking—roughly half of the contractors who participated [...]

Standalone equipment tracking software is one more complication in an already complicated industry. DASH has a built-in equipment tracking solution that keeps tabs on your entire inventory.

When Adobe Flash went dark after years of warning, many organizations were caught off guard; it's a cautionary tale for any company that relies on an interdependent tech stack.

Let’s look at four common challenges that nearly every company in the restoration industry faces, and what business owners like you can do about them.

It was a little more than four months ago that I first wrote about Next Gear’s response to what was then an emerging COVID-19 pandemic. While much of it is every bit as true today, we’ve refined [...]

There are many moving pieces for all disaster restoration projects, which means people can drop the ball, and communication can suffer at every turn. When communication falters, it causes [...]

We live in an age where we can track our pizza deliveries with an app, get notified the moment a package arrives on our doorstep, and know at the glance of a smartphone whether each door and [...]

In the restoration business, you know what to do when the water rises and flooding occurs. Are you just as comfortable handling the rise of data flooding your networks? This data deluge requires [...]