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Big News: We’ve been acquired by CoreLogic

September 17, 2021

To our Next Gear Solutions customers, Today, we’re excited to share that we’re joining forces with CoreLogic. Read the press release here. Since day one, Next Gear Solutions has been committed to transforming the way property insurers and contractors collaborate to drive better outcomes for those experiencing a property...

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Avoid data entry errors in your restoration business

How to Prevent Data Entry Errors in Your Restoration Business

September 9, 2021

Whether you're taking notes or entering information into an Excel spreadsheet, there's always room for errors that could cost your restoration business time and money.

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Next Gear Solutions Response to COVID-19

August Update: Next Gear Solutions’ Response to COVID-19

August 10, 2020

It was a little more than four months ago that I first wrote about Next Gear’s response to what was then an emerging COVID-19 pandemic. While much of it is every bit as true today, we’ve refined many of our policies and made further improvements to our operations.

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How to Manage Restoration Job Scheduling on the Go

June 17, 2020

There are many moving pieces for all disaster restoration projects, which means people can drop the ball, and communication can suffer at every turn. When communication falters, it causes unnecessary problems and stress for you, your staff, and partners, and most importantly, your customers. One of the best ways...

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A New Real-Time Customer Connection Tool is Here

May 12, 2020

We live in an age where we can track our pizza deliveries with an app, get notified the moment a package arrives on our doorstep, and know at the glance of a smartphone whether each door and window in our home is secure. Is it any wonder that our...

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Networking is Critical, Documenting is Power

June 16, 2016

Networking is Critical, Documenting is Power I wouldn’t be where I am today without networking, and I am positive that you may attribute much of your success to the same. Time and time again we hear the importance of networking to start a career, to land a deal, to...

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Simplify with Restoration Management Software

June 7, 2016

Simplify with Restoration Management Software When life gives you lemons, simplify with software! ClientRunner’s Restoration Management Software is designed to provide contractors with the maximum level of efficiency. By combining powerful tools, such as a robust scheduling system, contact management, job management, equipment tracking, and so much more, contractors...

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Effective Equipment Tracking with Water Restoration Software

May 27, 2016

Effective Equipment Tracking with Water Restoration Software Have you ever felt alone or forgotten? Or that those that help care for you have left you to fend for yourself? That’s how your equipment feels when left on the job site! You know how expensive it can be to lose...

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Military Lessons Learned for Restoration Management Software

May 6, 2016

Military Lessons Learned for Restoration Management Software The military is a very disciplined and thorough organization, a result of hours upon hours of merciless training. After all, many quick, calculated decisions often determine the outcome of survival for a single man or an entire unit. The Air Force implemented...

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ClientRunner Service in the Community – Arbor Day, Earth Day

May 2, 2016

ClientRunner Service in the Community – Arbor Day, Earth Day April 10, 1872 marked the first Arbor Day celebration in the United States, resulting in an estimated 1 million trees planted in the state of Nebraska. Year after year, communities have upheld the tradition of increasing awareness and inviting...

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4 Steps to Track Marketing ROI with Restoration Management Software

April 28, 2016

4 Steps to Track Marketing ROI with Restoration Management Software Marketing can be a challenging task for any size company, and many worry whether their investment into different programs or activities will pay off in the end. You may have the most charismatic employee focused on your marketing efforts,...

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Water Restoration Software – Quality or Quantity for Optimal Results?

April 25, 2016

Water Restoration Software – Quality or Quantity for Optimal Results? On the first day of class, a ceramics teacher divided his class into two groups and explained his unusual grading procedure. Half of the class was to be graded on quantity of work produced – the combined weight of...

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Celebrating Earth Day – Make a Difference

April 22, 2016

Celebrating Earth Day – Make a Difference Earth Day is about restoration and renewal – to change and improve our surroundings in order to help, who then often pass that lesson on in a reciprocal effect. This day of positivity started back in the 1970’s after a major oil...

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Water Restoration Software Job Portal

April 19, 2016

Water Restoration Software Job Portal Your typical homeowner has no idea what is involved in the water mitigation process. They don’t know the steps involved in removing the water from the affected area, the dryout process, nor what is involved in repairing any risidual damage to the property –...

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How to Avoid Internal Disasters with Restoration Management Software

April 15, 2016

How to Avoid Internal Disasters with Restoration Management Software You wake up at 2:00am to a familiar unpleasant scent. As you open your eyes, they sting under exposure to the dense smoke cover and you strain to see through the haze. You quickly rush out of the bedroom to...

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How Water Restoration Software is on the Rise

April 13, 2016

How Water Restoration Software is on the Rise The use of Water Restoration Software to help manage workflow has been on a steep rise over the past few years. If you are in the water mitigation or restoration industry and have yet to convert your workflow to a more...

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Rocks, Pebbles and Sand of Restoration Management Software

April 4, 2016

Rocks, Pebbles and Sand of Restoration Management Software The most successful individuals today all have (at least) one thing in common – they know how to effectively prioritize their day! As a contractor your day often begins early, and planning your day first thing in the morning is critical...

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Insurance Restoration Software Streamlines Efficiency

April 1, 2016

Insurance Restoration Software Streamlines Efficiency The insurance repair industry has steadily grown more complicated over time, potentially making the management of any number of moving pieces a daily challenge for contractors. The days of managing paper files and processes are quickly fading and it is becoming more imperative to...

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4 Reasons You Should Attend Restoration Management Conferences

March 30, 2016

4 Reasons You Should Attend Restoration Management Conferences The Restoration Management industry is a small, yet incredible community with a wealth of knowledge and experience in so many areas. Contractor services range from fire restoration, mold remediation, water mitigation, contents, carpet cleaning, duct cleaning, and so much more. With...

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Advantages of Restoration Management Software Adoption

March 28, 2016

Advantages of Restoration Management Software Adoption The cleaning and restoration industry in many ways can be very complex, yet remains sophisticated. When it comes to technology advancements in the industry, such as with restoration management software, there are the innovators and early adopters just like in any other industry;...

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Before & After: Water Restoration Software Changes Business

March 23, 2016

Before & After: Water Restoration Software Changes Business John is the owner of XYZ Restoration, a company that offers disaster restoration and water mitigation services for commercial and residential customers. He has faced some very distinct challenges as his company has grown over the years, but is optimistic about...

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How to Avoid a Job Management Disaster with Sofware

March 21, 2016

How to Avoid a Job Management Disaster with Sofware The restoration industry can be rather complicated. Unlike other general contractors, restoration contractors typically work directly with insurance adjusters to set expectations, manage efforts and receive payments on a job. The challenge of the work environment, insurance requirements and payment...

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Honesty & Integrity: Unethical Conduct Destroys More than Business

March 18, 2016

Honesty & Integrity: Unethical Conduct Destroys More than Business ClientRunner Software recently released an article with R&R Magazine titled Honesty & Integrity: Unethical Conduct Destroys More than Business. At ClientRunner, we have always held the highest standards of honesty and integrity in all our business practices and relationships. We...

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3 Ways That Mobile Restoration Software Increases Efficiency

March 14, 2016

3 Ways That Software Mobility Supports Efficiency Due to work responsibilities, I occasionally have the opportunity to travel with the ClientRunner team. This is most often for tradeshow participation, training sessions with customers, or for other needs the company has. This past week I found myself away from the...

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4 Things Expected of a Restoration Management Company

March 2, 2016

The 4 Things a Homeowner Wants to See in a Restoration Management CompanyEvery now and again we like to sit back and think about our customer’s customer. As a restoration management software company, we understand that there are many people to help in...

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Increase the Efficiency of Your Restoration Company with Cloud-Based Technology

February 22, 2016

The Benefits of Cloud-Based Technology in Any Size BusinessAs more and more business owners are increasingly moving to “the cloud”, it’s important to understand what benefit the cloude-based technology movement really means to your company. Like other technology shifts in the past, it...

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My First Experience in Restoration as an Outsider

February 4, 2016

I had never before been exposed to the cleaning and restoration industry, and I was completely amazed at how complex and detailed restoration work actually is. From insurance adjusters to homeowners to employees to subcontractors and everything in between, a restoration contractor has to juggle it all in order...

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5 Star Wars Quotes that Helped Us Create the Perfect Water Damage Restoration Software

December 18, 2015

The day has finally arrived. Star Wars: Episode VII – The Force Awakens has been released, and the power of the force has been renewed! As a fan since childhood, Star Wars has influenced my life in many ways. From a business perspective, there are many Star Wars quotes...

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What’s the Hype with Software Integrations?

September 21, 2015

What’s the Hype with Software Integrations? It seems that everyone is talking about software integrations. With the ever-increasing popularity and buzz, you may wonder what this means to you as a business owner, and you may be surprised by all the benefit it can actually offer to your organization....

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3 Steps for Choosing a Job Management Software for your Restoration Company

August 27, 2015

Workflow Software: Features vs. Power With the ever increasing accessibility to technology, more cleaning and restoration contractors are embracing software to manage their business than ever before. It seems there are dozens of software solutions for any given market, especially in the market for workflow software – the list...

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8 Mistakes Most Entrepreneurs Make

April 16, 2015

8 Mistakes Most Entrepreneurs Make “I’ve got a brilliant idea to make me rich!” Every day people are inspired by great ideas and business plans with the intention of turning a new corner in their lives for the better. While this may seem harmless, following conventional wisdom in planning...

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The 7 Steps of a Successful Customer Life Cycle

March 18, 2015

The 7 Steps of a Successful Customer Life Cycle After many years of driving used cars (and all that comes with it, good and bad), I was ready to spring for something new. I actually enjoy car shopping – researching all the makes and models, reliability, available options, the...

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Workflow Management as a Fortune 500 Technology (Featured in ICS Magazine, September 2014)

September 15, 2014

Written by Scott Severe, CEO, ClientRunner A very popular approach to workflow management for a restoration company is the adoption of simple, yet effective software. Automating workflow management with software allows all parties, management, crew, customers, agents, adjusters, etc., to collaborate in a faster and more efficient manner. The...

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Small Marketing Changes With a Big Impact

April 17, 2013

Written by Rosalind Resnick, Entrepreneur.com Small changes to your marketing mix can have a big impact — especially if you tap the wealth of low-cost tools available to you online. Here are seven small marketing changes that you can make now to boost your sales in : 1. Put...

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ClientRunner Workflow Software: Marketing/CRM, Job Management, and Analytics

March 4, 2013

Scott Severe, CEO of ClientRunner Software, Inc. Interviewed by Brady Hoggard It’s great to be here with you today, Scott. To start, what exactly is a workflow management Software? Workflow management software is a package that not only includes a job management piece, but incorporates a marketing CRM and...

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6 Reasons Why a Restoration Management Database System is Essential

November 12, 2012

There was a time when daily planners were in the hands of every major business owner. They were used to schedule important events, plan out days to improve productivity, and to track an ever-growing list of To-Dos. These planners were very effective individually, but not collectively; how do you...

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Marketing Strategies for Restoration Contractors

October 4, 2012

There’s an Easier Way to Gain More Customers Today, countless companies spend an impressive amount of money trying to stay ahead of the competition. They often do whatever it takes to become noticed by customers, decisions that are sometimes based on emotion rather than a proper business strategy. Although...

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Top 10 Reasons why ClientRunner is the Best Water Restoration Software

August 20, 2012

ClientRunner is the fastest growing Restoration Management Software in the industry intended to be the most simple, powerful, and affordable solution for any size of company. It can be used as cleaning software and water restoration software too! With no long-term contracts and unlimited free training and support, we...

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How Restoration Management can Use Pinterest

July 31, 2012

Today, there are so many options for Social Media that many business owners don’t take the time to weigh the benefits of involvement. Because of this, they may miss consumer trends that are often the backbone of a successful business. If you are in restoration management, then you can’t...

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Check out ClientRunner Restoration Software on Virtual Expo

July 9, 2012

The Crawford Contractor Connection Trade Show may have been cancelled back in June, but ClientRunner was invited to their new Virtual Expo! Click Here to visit their Virtual Expo site, or Click Here to view ClientRunner’s Flyer from the Virtual Trade Show. Our restoration software can change your business...

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QuickBooks Integration for Water Restoration Software

June 8, 2012

QuickBooks Integration for Water Restoration Software In order to maximize work flow efficiency, ClientRunner offers an Integration with QuickBooks through the QuickBooks Web Connector (QBWC). The QBWC is a software application that runs on Microsoft Windows that enables web-based applications (such as ClientRunner)...

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