Preparing your property restoration business for severe summer weather
May 17, 2022Fires and tornadoes and hurricanes, oh my! Here are 5 ways to make sure your property restoration business is ready for the severe summer weather season.
Read moreRestoration Business Tips
How to Prevent Data Entry Errors in Your Restoration Business
September 9, 2021Whether you're taking notes or entering information into an Excel spreadsheet, there's always room for errors that could cost your restoration business time and money.
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Mastering 5-star Reviews for Your Restoration Company
August 18, 2021Reviews are an essential part of the restoration business. Here are five ways to help make sure you're earning five-star restoration company reviews.
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The Secrets to Making Catastrophic Loss Disaster Restoration Work for You
April 13, 2021The sheer volume of disaster restoration work available after a catastrophic loss event is an enticing prospect, but it's not an easy undertaking—roughly half of the contractors who participated in CAT events say they wish they never had.
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Overcoming Four Big Challenges in the Restoration Industry
February 23, 2021Let’s look at four common challenges that nearly every company in the restoration industry faces, and what business owners like you can do about them.
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Living up to our ideals: working toward a more equitable company
September 15, 2020In early June, companies across America joined a movement to call attention to systemic racism and injustices in our country. Like many other socially aware organizations, we released a statement of support and temporarily blacked out our social media platforms to help amplify other voices. But this was more...
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August Update: Next Gear Solutions’ Response to COVID-19
August 10, 2020It was a little more than four months ago that I first wrote about Next Gear’s response to what was then an emerging COVID-19 pandemic. While much of it is every bit as true today, we’ve refined many of our policies and made further improvements to our operations.
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How to Manage Restoration Job Scheduling on the Go
June 17, 2020There are many moving pieces for all disaster restoration projects, which means people can drop the ball, and communication can suffer at every turn. When communication falters, it causes unnecessary problems and stress for you, your staff, and partners, and most importantly, your customers. One of the best ways...
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A New Real-Time Customer Connection Tool is Here
May 12, 2020We live in an age where we can track our pizza deliveries with an app, get notified the moment a package arrives on our doorstep, and know at the glance of a smartphone whether each door and window in our home is secure. Is it any wonder that our...
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Business Intelligence Tools Turn Data Into Decisions
April 7, 2020In the restoration business, you know what to do when the water rises and flooding occurs. Are you just as comfortable handling the rise of data flooding your networks? This data deluge requires a specialized approach to understand its full potential—and that’s where business intelligence tools can help.
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Working with Insurance Carriers to Grow Your Restoration Business
January 10, 2020Insurance carriers need your services as much as you need their referrals, so learning how best to work with insurance carriers is vital.
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Restoration KPIs for Quality Compliance
September 19, 2019The key to successfully using restoration KPIs is developing a clear workflow and process that your team can easily follow, the same way, every time.
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5 Reasons Every Restoration Company Should Go Paperless
July 9, 2019A paperless office saves money, speeds up cycle times, and is better for the environment. Here are five reasons to take your restoration business paperless.
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ROI Calculator – How to Justify the Cost of Restoration Software
June 28, 2019Owners of a restoration business are always studying their budgets in an effort to increase their return on investment.
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The Essential Guide to Drying Chambers in Water Damage Restoration
May 21, 2019No matter whether water damage has affected walls, flooring, or other structural assets, there’s a powerful mitigation method that delivers rapid results: drying chambers.
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Restoration Industry Expert Shares 2018 Highlights, 2019 Predictions
April 22, 2019Conducting annual business reviews is essential to any company, but in the restoration industry, it’s the key to success. When your business thrives on disaster, you need to ensure you’re providing the best service possible, and that you’re learning from each job. Unfortunately, this is a point many companies...
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3 Bad Sales Habits Your Restoration Company Needs to Break ASAP
April 8, 2019After a long day of sales calls, solving customers’ problems, and supporting the field, it’s not surprising that your sales team adopts some bad habits. It’s not just your restoration business—as a whole, the restoration industry has instilled some bad habits into its salespeople. However, that doesn’t mean you...
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How to Maintain Data Integrity in Your Restoration Company
April 1, 2019Do you want more sales? Who doesn’t?! Whether you’re a restoration contractor building your business through Third-Party Administrators (TPAs), direct referral business from adjusters, strong agency relationships, or by attacking the commercial market, you need the right tools to drive sales to maximize growth and success. Often overlooked when...
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10 Expert Tips for Better Restoration Software Implementation
March 25, 2019Studies show that two out of three transformation initiatives fail in organizations. If you asked each of the thousands of change management experts to share their most important tips, you’d get several hundred different answers. The change management tips for success that comeback time after time are the ones you...
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Data Consolidation: The Key to a Restoration Contractor’s Success
February 18, 2019How can you be consolidating your restoration business better?
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The CRM Buyer’s Guide for Restoration Companies
February 11, 2019Customer relationship management (CRM) software can help disaster restoration companies manage and grow their business by streamlining sales processes, keeping customer data organized, and providing insightful analytics. Today, there are more CRM options available for companies of all sizes than ever before. Some are robust solutions, others are simple,...
Read more7 Tips to Avoid Data Entry Errors in Your Restoration Business
February 1, 2019Whether you're taking notes or entering information into an Excel spreadsheet, there's always room for errors that could cost your restoration business time and money.
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Leverage Data to Optimize Your Marketing Efforts
January 20, 2017Effective marketing is the backbone of a successful business. The growth and success of your restoration business depends on how effectively you attract new customers and retain existing customers. And while most business owners are taking advantage of the various marketing channels available today, few have a clear...
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5 Investments That Can Pay Off for Your Restoration Business in 2017
January 12, 2017It’s the beginning of a new year, and for many people that means setting resolutions, making goals and expecting change. As a small business owner, you may already have a few ideas of where you’d like to see improvement in your business. Whatever your goals and desired changes, if...
Read more2017 Social Media Trends for Your Restoration Business
January 5, 2017While there may be a few major corporations that dominate the social media space with their extensive resources and rooms full of social media experts, the reality for most small restoration business owners is that social media may be a duty of one or two people, and oftentimes it...
Read moreWhat can you do to make your restoration business more efficient?
August 26, 2016Do you know everything you should about efficiency?
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Is your restoration company falling behind?
August 19, 2016Is your restoration company keeping up with the latest technological trends?
Read moreIs your restoration business’s data safe enough?
August 12, 2016Are you storing your data properly?
Read moreHow can you leverage cloud-based software to edge out your competition?
August 5, 2016What can you do to increase your competitiveness in the restoration market?
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Does your company suffer from data sprawl?
July 22, 2016Keeping employees accountable for the tasks they've been given can help increase productivity.
Read moreHow software management can overcome hurdles in the restoration industry
April 8, 2016With so many distinct issues impacting the restoration industry, it's important that everyone, from the executives to the project managers to the field team members, has the tools needed to overcome these obstacles and ultimately succeed.
Read moreReduce disputes during restoration jobs
March 24, 2016With the proper precautions and the right technological tools at hand, restoration companies can avoid costly disputes all together.
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Are you KPI Compliant?
March 10, 2016If restoration companies are not gathering the correct data and then properly analyzing it, there's no way to accurately measure whether key performance indicators are producing the desired results.
Read moreStop Playing the Shell Game
January 27, 2016The heightened need for insurance compliance has pushed restoration contractors to become more transparent than ever before. In this hyper connected society, consumers are ever more discerning and skeptical about companies. This expectation for transparency has gone beyond the social realm and is embedded in businesses across all industries....
Read more3 Ways Mobile can Transform a Restoration Company
January 22, 2016Many restoration business owners understand the value and importance in completing work as quickly as possible. Although varying factors will cause inevitable delays on job progress. Mobile technology remains an increasingly important tool to help with efficiency gains. When important information can flow freely between the field and the...
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Improving restoration workflow
December 30, 2015In any line of business, creating and developing an efficient workflow chart is vital.
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Managing a restoration company’s finances
December 17, 2015A business owner must have a firm grasp of his or her company's finances to make decisions in the future.
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The advantages of being easy to reach
December 11, 2015The holidays are busy times for everyone, and especially so for those people having their house restored.
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The value of business consulting
December 1, 2015It can be complicated for the leaders of a business to complete all of the tasks asked of them.
Read moreGrowth Made Simple With DASH
November 24, 2015One of the toughest and most important tasks a business will face is determining how much to charge customers.
Read moreDASH Makes Documenting Easy & Cost Efficient
November 10, 2015Having proper documentation will help a restoration business save money, and there is no better software on the market for collecting and maintaining documents than DASH.
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Leveraging DASH in your marketing strategy
November 3, 2015For business owners, clients of a restoration company and important stakeholders, keeping track of progress on a work project is important.
Read moreThe Scalability of Cloud Based Software
October 27, 2015For owners of a restoration business, figuring out the correct time to expand the company and increase operations can be complicated.
Read moreThe advantage of a mobile office
October 20, 2015As the owner of a restoration business, odds are you don't spend a lot of hours in the office.
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Don’t let compliance tasks slip through the cracks
August 26, 2015If you run multiple offices as a restoration contractor, you know how difficult it can be to manage every single compliance tasks within all your locations.
Read moreThe art of managing expectations
August 20, 2015Generally speaking, restoration contractors simply want to perform the best job possible in the least amount of time.
Read moreChange: The 6-letter word many businesses fear
August 14, 2015As a business owner, making changes can be a challenging yet enduring task.
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4 signs your business might be out of date
August 3, 2015In certain industries, business owners are reluctant to adopt new strategies, technology and ways of thinking when their old-school habits made them successful in the first place.
Read more4 qualities your clients are looking for in a restoration contractor
July 24, 2015When a disaster strikes, affected business owners want to get back on track with their company in the fastest and most efficient way possible.
Read moreIncreasing your competitive advantage by following 4 key technological trends
July 14, 2015In today's construction and restoration industry, there's no time like the present to adopt new technology to help give your business a competitive edge.
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Say farewell to overwhelming restoration projects
July 2, 2015As a restoration contractor, you know how easy it is to suddenly feel like you're working in circles on your claims assignment.
Read moreRole of mobile documentation growing for restoration industry
June 11, 2015There are numerous priorities on your mind as a restoration contractor, such as increasing productivity, reducing overall costs and having a competitive edge with customer satisfaction.
Read moreMaximize Your Social Media
October 22, 2013In the restoration industry, companies are always trying to get a lead on their competition. The newest way of doing this is through social media. While social media is great and mostly a free resource, you need to have direction when creating your campaigns instead of just throwing noodles...
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Change Management for Restoration Management Software
October 21, 2013If you are about to implement a Job Management Software as a Restoration Contractor it is important to focus on managing the change just as much as the new software. Significant change in any organization can be disruptive if not handled correctly. How to manage change: – Start with...
Read moreReap the Benefits of LinkedIn
October 11, 2013LinkedIn has become a go-to tool for many businesses for keeping up with what is going on with different companies, professionals, and professional groups. While social media giants like Facebook and Twitter are great to use for promoting your restoration company, it is easy to miss your target audience...
Read moreRestoration Today, Restoration Tomorrow: How to Keep Up
September 27, 2013Restoration has changed a lot over the past 30 years. At dinner with someone who was an estimator back in the 1980s, he recalled adjusters doing estimates by long hand and not trusting the calculator. Flash forward to Restoration today, and we are way past the calculator and into...
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Increasing Profitability: The Power of Knowing Your ROI
September 25, 2013A lot of restoration companies refer to “return on investment” as the amount of money they made on a specific job after all expenses were paid. While this is a great way to report on profitability at the job level, it’s a good idea to go a bit further...
Read moreRestoration Contractors Who Can’t Keep a Staff: Stop the Revolving Door
September 24, 2013I had a client once who went through new staff every six months. As you can imagine, it was near impossible to help this company grow with that kind of turn over. As much as we tried, we could not help this owner keep a staff that was willing...
Read moreBusiness Development in a Different Way: Finding Your “Purple Cow”
September 18, 2013Everyone wants or should want to develop and maintain big relationships. Whether you’re trying to start a relationship with insurance carriers, agents, adjusters or property managers, the best practices are those not practiced by everyone else with the same goal. The Standard Promise: “We will provide your clients with...
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Changing Your Restoration Company: Change Management for Contractors
September 16, 2013Dealing with change is something with which most people and organizations struggle. Even the most change-resilient companies struggle when big change is required. As someone who has been helping Restoration Contractors with change for over 10 years, I have come to see a few themes in companies that were...
Read moreThe Business of Restoration: A Better Way to Run
August 30, 2013Restoration Contractors are really companies who focus on Restoration Management, as they are responsible for restoring all types of property, generally insurance driven, but also for dealing with the documentation and the rules of the insurance companies. Running a company that focuses on the restoration of property can be...
Read moreGrow Your Restoration Company: People or Process
August 16, 2013Growing a Restoration Company is not as easy as it once was. Go back 20 years, and the Insurance Restoration Industry was a completely different animal. Gone are the days of just naming your price and running the job as you please. Now contractors have to work off of...
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