As a restoration contractor, you know how easy it is to suddenly feel like you’re working in circles on your claims assignment. It takes a lot of coordination to ensure all stakeholders are kept abreast of timelines, tasks and responsibilities.
However, more times than not, all the requirements, stakeholders, deadlines (timelines) can overwhelm even the most seasoned restoration contractors.
Here are some ways to avoid to feel overwhelmed on restoration project:
1. Automate your entire workflow
When you automate your claims management, you can help keep everyone up to date with the status of the project and ensure everyone is completing important tasks on time. Without this automation, it is very challenging to stay on top of the key performance indicators carriers now monitor closely. Choose a claims management system that can seamlessly deliver consistent operational standard work flows that are dynamic and adaptable to the unique loss type.
2. Win with real time data
In today’s competitive market, data has become king. With information flowing from every direction in real time, restoration companies need to be cognizant that harnessing data will give them the ability to outperform their competition. When properly utilizing data, restoration companies create a unique data footprint that becomes an overarching story that enhances their brand and customer satisfaction.
3. Increase your profitability by streamlining your operations
As a restorer, your entire job is ensuring that you remaining profitable while providing the best work possible. Meeting both of these goals can be challenging when the right tools are not in place. By utilizing a claims management platform as powerful as DASH, you can make better business decisions and help keep a finger on the financial pulse of your company.
4. Manage expectations
In the restoration industry, it’s easy to have one side of the project think things are going one way, while the other party says it’s the other. This can lead to disagreements and delays. According to Time Management Ninja, you need to establish clear expectations regarding your project so your customers know exactly what work will be done and when it will be completed.
Using DASH also allows you to keep your customers current on project details so they feel a part of the process. If you push your customers to the sidelines too much, you could lose business. Instead, work with a trusted claims management software system to keep all your claim information and documents in one space.