Working in the restoration industry requires solid record keeping. Between work authorizations, work orders, record of drying reports and the thousands of other job details contractors need to worry about, keeping it all together and organized can be a hassle. This is why so many restoration companies have moved to cloud-based platforms such as DASH.
So what does the cloud have over paper and other forms of digital documentation? Let’s take a look:
1. Increased mobility
The whole point of the cloud is to move data capture and storage to as many people as possible, so it makes sense that the cloud works so well with mobile devices. In fact, the Economist Intelligence Unit predicted that by 2019, cloud applications would make up around 90 percent of all data traffic originating from these kinds of gadgets. Mitigation work requires to be out of the office, which means staff members often need to be able to access important information on the go.
This is why localized storage is so inefficient for those within this industry. Keeping information on an office server or computer in the office makes it difficult to access when needed. It also requires the staff to rely on printing that information before the head out in the field.
Cloud-based solutions such as our DASH Mobile platform solve this problem by allowing anyone with the proper credentials to access their job information regardless of where they are located. This enables workers to efficiently document job sites as well as view current work tasks and notes.
2. Death to the Paper Monster
Paper may have been more efficient than scratching out messages on stone tablets, but in the 21st century, society has evolved beyond the use of such an inefficient method of communication. To begin with, paper is one of the worst materials to have on an active job site. Anything from coffee spills to dirty hands can compromise a piece of paper thereby forcing the person using the document to waste more time and resources to print off another one.
More importantly, current paper consumption levels just aren’t sustainable. The World Counts stated that the creation of a single piece of paper requires around 2.64 gallons of water. What’s more, around half of all waste created by businesses consists of paper. Setting aside the moral issue of environmental conservatism, that last statistic means you are literally throwing away profits if you rely on paper within your restoration company.
Unlike paper, the information on the cloud can’t be affected by coffee or forgotten on a job site. Partnering with a trustworthy cloud services provider like Next Gear means your company’s records are secure and available when you need them most.
“Customers want to feel like they’re getting a personalized experience.”
3. Track client information better
In a business as intimate as restoration, customers want to feel like they’re getting a personalized experience. A restoration assignment isn’t like car or an appliance, it’s a home or a business which someone is not only financially invested in but emotionally as well. That said, the reality of the situation is that contractors just can’t be expected to remember everything about every client they have. What’s more, this becomes even trickier when adding in potential customers who are currently scouting the market.
Again, this is where cloud-based environments tower over other forms of restoration data management. The DASH Enterprise platform allows contractors to keep notes on the people they come into contact with, which allows them to provide better customer service without having to strain the brain.
Clearly, the cloud has quite a lot to bring to restoration professionals. If you’d like to find out what a robust, cloud-based restoration management software can do for your company, contact one of our experts today.