During a disaster restoration project from wind, fire, storms or water, there are numerous parties involved to get the commercial or residential building back to normal. With all of these eyes on the project, there’s a demand for transparency. Your customers will want to know you’re getting the job done correctly and efficiently.
Your restoration company has to show transparency to lessen the liability of your project as well. One misplaced document or insurance form could halt the project and keep homeowners or workers out of a building for longer than expected. If this occurs, your business could be on the line for the additional costs due to the delays from being unorganized or not fully transparent.
Dealing with contaminants
In the case of water damage to the building, there are certain risks of mold and microorganism growth in the building. Without properly addressing these issues, you could be liable for any health risks or events down the line. According to Restoration & Remediation magazine, when you fail to contain contaminated or toxic substances, you could be held responsible for air quality risks for your crew and the building’s occupants from breathing in harmful substances.
The more transparent you are about possible contamination, the better you will be able to minimize these problems within the building. Transparency on the work site can limit any excess damage to the property or even your workers’ health, the source noted.
Managing the massive amount of documentation
Project managers have a due diligence to report every single detail on the work site. According to Construction Business Owner, federal projects are particularly thorough as there are usually stricter regulatory requirements for government archives and record security.
For restoration contractors still working with paper documents and physical file storage, your project could be significantly delayed by the constant back and forth to gather appropriate documents.
Working from a computer-based system
Instead, it’s critical for restorers to delve into the modern tech world and use software that is specifically created for the disaster restoration industry. According to Construction Business Owner, a massive construction project ranging around $10 million can create more than 10,000 documents, which equals about 10 gigabytes of a paper trail.
Without having a plan of action to store, file, archive, send and receive these documents, you could be looking at costs for hiring a secretary and the physical space to store this information.
“Collecting and organizing your papers can be overwhelming without DASH software.”
To add to this challenge, these documents don’t all come in order, but in batches or as new needs come to the project. Collecting and organizing your restoration project’s documents can be seriously overwhelming without using software such as DASH.
Clarifying who’s in charge of what
In a massive paper trail, you and other parties can get lost on who is accountable for what. According to the blog Open Forum, organized by American Express, to increase transparency, you have to clearly determine who is charge of certain tasks.
When different groups understand their role in the restoration project, jobs get done faster and more efficiently. This allows everyone to work on their own specific duties and not have to worry about anyone else getting their job done. Using DASH for your restoration project can boost transparency by keeping everyone up to date with the ability to change project plans and send mobile updates on the go.
While transparency certainly promotes teamwork to get jobs completed quicker, it also instills confidence in your customers that you are updated and ready for any challenge.
As the industry grows more competitive, investing in an innovative software solution for your restoration project could put you ahead of other companies and bring in more business to ensure happier customers. Transparency should always be incorporated in your projects, and the proper tools in the digital age could help.