You are out on the field checking on the status of a major claim caused by a recent nasty storm. The second you are finished with this job, you are going to have to dart across town in traffic to supervise the initial inspection of a new claim on a completely different restoration job. Meanwhile, employees at the office keep calling to seek out your stance on newly arrived correspondence, but they have to explain the documents to you over the phone. With so many things going on, wouldn’t it be nice if you had a mobile office that operated right from your smartphone?
Having the ability to instantly check on job statuses, job notes, view pictures, and documents makes a world of difference for project managers and all claims participants. Unfortunately, many companies do not take advantage of cloud based technology to increase operational efficiency. According to data from Capterra’s “Field Service Management Industry User Research Report,” a staggering 68 percent of field service companies lack mobile functionality.
As restoration companies increasingly handle more claims, with greater damages and higher losses, it’s important that managers have the means and capabilities to streamline workflows and handle all the tasks associated with daily operations as quickly and efficiently as possible. Thankfully, with restoration management software like Next Gear’s DASH Enterprise, project managers have all the tools, data, and information right at their fingertips.
One of the most common problems for many restoration managers is properly budgeting jobs. Many times change orders and supplements can throw a curve ball or cause inaccurate forecasting. Before you know it, these additional and unforeseen costs can pile up and carve away at the profit margins for the job.
“Unforeseen costs can pile up and carve away at the profit margins for the job.”
What’s worse is that not accurately tracking and recording all of these financial inflows and outflows in real time makes it difficult, if not impossible, to make a data-driven budgeting forecast. Not only does it hurt growth prospects, but poor financial tracking can also lead to lost business. By addressing production concerns early in a project, managers can alleviate and even eliminate these cash flow problems before they become an on-going trend. Using workflow management software like DASH provides all members of the team with a powerful tool for tracking jobs and their associated costs on a daily basis. With so much crucial financial data stored in a single, cloud-based repository, restoration company managers and executives can then make informed, on-the-job decisions based on real-time financial numbers across the entire organization.
Increase productivity with mobile capabilities
Does it make sense to have your project managers return to the office to complete tasks that could easily be done on location? With all this technology at our fingertips and customers demanding information at the speed of now, leveraging the power of mobile for your business is guaranteed ROI. With the ever growing administrative demands on restoration companies, leveraging mobile technology to improve productivity is critical to remain competitive. With DASH, companies can eliminate duplicative work by updating Xactanalysis, as well as all important job information in real time, directly on-site with DASH’s native mobile app.
A single restoration job requires the project manager to handle and keep track of a plethora of claims documents, insurance information, estimates, contacts, and a range of notes taken on the job. With so much paperwork flying around, losing a single sheet can create major problems down the road. As noted by Restoration and Remediation Magazine, management software is designed to boost restoration business productivity. Using a restoration management software tool like DASH lets managers store all of this vital information in a single digital repository. Entering notes and contact information using a smartphone or a tablet in the field ensures nothing is lost, and every team member gains this real-time access to all of this important data. This allows them to complete the restoration job on schedule and within budget.