Restoration contractors have a changing industry to deal with. Shrinking profit margins, new regulations, and new programs are popping up each day. Now more then ever, Restoration Contractors have to streamline their operations to keep up and stay in business. Getting streamlined is no longer an option—it is a necessity.
How do you streamline your company?
When you look to streamline any company or process it is important to understand how your process works today. The best way to do that is to draw out that process in a flow chart. Having a visual will help everyone understand any duplication in the process. For example, how many times do you write or type out basic customer or claim information into a system, or on a board, or piece of paper? Each time someone retypes or rewrites information, time is wasted and opportunity for error is introduced.
To streamline job management for restoration companies, you need some sort of technology. The goal should be to enter information in to one or two places and have that information pushed to as many places as possible. You can use technology to replace what you generally pay people to accomplish. This should lower the opportunity for error and lower your cost to accomplish the same amount of work.
Overall, it is important to look at everything you do and find ways to streamline it. Streamlining is purely the reduction of duplication. Technology can help reduce this duplication.