The advantages of being easy to reach

The holidays are a busy time for everyone, especially for those having their home restored. Many want to get their flooded basement or destroyed roof fixed before family gatherings take place. This can mean a lot of business for restoration companies, who may have several projects going on simultaneously or a strict deadline to meet on a home.

With so much going on, the ability to stay in regular contact with customers is vital. Even if workers are on a different job site, DASH Enterprise from NGS allows a restoration company to oversee all their work while keeping important stakeholders abreast of job progress in real time. From updating important KPI statuses with insurance companies to updating homeowners on the progress of a project, a restoration business can keep everything under control, even during the panic and stress of the holiday season.

There are several advantages to always being within reach. DASH helps accomplish work faster and more efficiently, while also keeping outside parties in the loop on the progress being made. Understanding why cloud-supported software helps a restoration company’s communication can make all the difference when dealing with hectic periods.

Communication important for restoration
Providing real-time communication helps restoration companies and their customers remain on the same page.

Maximize the time
With all the rush and stress the holidays bring, it is reassuring to know DASH can help you maximize your time. Restoration contractors are often inundated with calls from customers, insurance agents, sub-contractors, etc. These calls waste valuable time and resources, as they require having to track down either the project manager or comb through a file folder to find the right information. DASH’s cloud based platform allows everyone involved in the claim process to be on the same page about the work taking place. DASH View eliminates the need for time wasted on playing the telephone game. DASH Enterprise makes these regular calls a thing of the past. With the ability to store important notes and photos, DASH makes it convenient for restoration workers to digitally document all vital job information. The calendar feature makes sure everyone knows exactly when important tasks are scheduled, so that communication is kept up during the entire length of a project. Having important job tasks regularly scheduled will ease the stress of allocating resources during this hectic time of year.

Deadlines spur action
The holiday season offers a natural deadline for many people. Being easy to reach can help both parties guarantee that deadlines are met. DASH allows project managers to track workflow, so they can see how progress is being made and determine the timeline of a project. The process will have its ebbs and flows, as some days will be more productive than others.

“Being easy to reach can help both parties guarantee that deadlines are met.”

Being easy to reach can help both parties guarantee that deadlines are met. DASH allows project managers to track workflow, so they can see how progress is being made and determine the timeline of a project. The process will have its ebbs and flows, as some days will be more productive than others. Being in regular contact with clients, equipment suppliers, insurance agents and anyone else a restoration business may need to reach will be a great help, especially when there are time constraints to work. The workflow manager also accounts for different variables, so project managers know when they will need more staff or extra materials on hand.

The Houston Chronicle explained that one of the keys to business communication is laying out the facts with real time data and being completely transparent. If a restoration company can do this without having to speak to their customers, it will allow a restoration business to manage all of its communication needs efficiently while keeping deadlines in mind. By being easy to reach, the company is able to pass along information quickly to those who need it, so their holiday season can be full of cheer instead of worry.

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