What is Connect Pulse?

You've got to keep your finger on the pulse if you want to remain relevant in this industry. Sign up below for our live session of Connect Pulse webinars, roundtables, social events, and more. Our expert speakers will show you how to save time and money and build a successful business, with sessions tailored to your specific role.

Choose your path: Connect Pulse webinars

Finance & Accounting

The Finance & Accounting webinar will focus on the building blocks of your business — cash flow forecasting and building a COA. John and Dianna will emphasize the importance of documentation (notes, notes, and more notes) and compiling good data. Their goal is for you to walk away from this webinar not only confident in what your accounting policies should be but knowing how to enforce those throughout the company.

October 13, 2021 | 1:00pm CDT

John Harrison

Dianna Hessel

Water Mitigation/Field Technician

In the Water Mitigation/Field Technician webinar, you will get a detailed explanation of the most recent edition of the ANSI/IICRC S500 standards straight from our experts. Brandon and Clark will cover the most critical changes in the document and discuss clear strategies for how to implement standard operating procedures to adopt the revisions and improve your water mitigation efficiency.

October 11, 2021 | 1:00pm CDT

Brandon Burton

Clark Hawkins

Sales & Marketing

Powerful sales require your organization to be exceptional at data integrity, to truly know your ideal customer, to have the right KPIs, and to have a structured sales plan to act as your guide. In the Sales webinar, Jeff will speak to each of these areas and challenge you to score your company’s performance and figure out where you have room to grow. He will provide insight and best practices to help you map out a plan for 2022 to ensure you have the best sales year you’ve ever had.

October 12, 2021 | 1:00pm CDT

Jeff Brettell

Administrators & Coordinators

During the webinar for Administrators & Coordinators, Jason, Lauren, and Peggy will share pro tips for finishing the year with consumable data that sets each team up for success in 2022. They will focus on how to gain insight from data and create SOPs to enhance operating efficiency and cover strategies for keeping the dashboard accurate and active. Their ultimate goal is to elevate your file management to ensure you are telling the best customer story.

October 12, 2021 | 11:00am CDT

Jason Zachariason

Peggy Gray

Lauren Becker


With a new year right around the corner, inevitably you have New Year’s Resolutions set for yourself and your business. Instead of waiting until the last minute to decide what you want to do better in 2022, let Chad and Joseph help you take a strategic, thought-out approach to determine what needs to be improved in your organization and what exactly you should you look at to make that determination. Walk away with ideas and a plan to make 2022 your best year yet.

October 14, 2021 | 11:00am CDT

Joseph Tucker

Chad Flowers

PMs & Estimators

The webinar for Reconstruction Estimators & Project Managers is taking you back to the basics. Jessie and Matthew will teach you how to utilize reporting and smart filters to identify old data and turn it into good clean data that can be used to develop clear and efficient SOPs. They want to make sure your company is on track to build better data habits in the new year so you can have your most profitable year yet.

October 15, 2021 | 11:00am CDT

Matthew Parkerson

Jessie Epling

Carrier Program Relationships

In this webinar, our experts will go over how to understand and address the value props of different carrier programs, and in turn build better relationships. Aaron and John will share their experience on why carriers use MRP and how they fit into the claim life cycle. They will discuss the pros and cons of having dedicated staff for program work and help you to create clear processes for carrier requirements so you can start 2022 off on the right foot.

October 13, 2021 | 11:00am CDT

Aaron Beck

John Herr

Digital Marketing

With digital marketing, it’s vital to catch new trends and tactics to reach your audience in different ways. But how do you do that when technology and trends are constantly evolving? Jenn will walk through your 2022 Digital Marketing checklist with proven restoration marketing ideas and tactics that are efficient, effective, and convert into sales. If you can tick off every item on this digital marketing checklist, then you’re ready for a great year.

October 14, 2021 | 1:00pm CDT

Jenn Barber

Stay connected with past sessions of CONNECT Pulse.