COVID-19 Industry Insights

Find answers on the impact of COVID-19 on the restoration industry.

COVID-19 has disrupted the economy, and we remain committed to the restoration industry as you navigate the ever-evolving updates that impact your business.

We’ve compiled insights and best practices from owners of restoration companies impacted by the effects of COVID-19. In addition to webinars and business podcasts, you’ll find the most recent information from the RIAIICRC, and AIHA Joint Task Force, responsible for drafting the policies and procedures that keep us all safe as we perform mitigation and restoration work.

We’re here for you 24/7. Together we’ll weather the COVID-19 storm and emerge stronger than ever.

COVID-19 Featured Resources

The COVID-19 Pandemic Report, 5th Edition

A comprehensive report for professional cleaning and restoration contractors from the IICRC and RIA. Published on October 26, 2020 (PDF, 5th edition).

Next Gear Solutions’ Response to COVID-19

Here at Next Gear Solutions, we’ve refined many of our policies and made operational improvements to be COVID-Ready. Updated August 2020.

Podcast: Adjusting to the New COVID Reality

Mitigation and restoration companies are finding novel ways of coping and adapting their business operations in the face of a worldwide COVID-19 pandemic. Next Gear CEO Garret Gray sits down with Holly Murry, the president of FRSTeam, Inc., a restoration company specializing in electronics and textiles.

More COVID-19 Resources for Restoration


Frequently Asked Questions for the restoration industry including important information about equipment, sanitation, and safety regulations (PDF).

IICRC Disaster Resource Page

Resources for the disaster restoration industry with “Happening Now” COVID-19 updates.

RIA COVID-19 Resource Page

Resources for restorers related to dealing with COVID-19 hazards and more.

Transitioning to a Virtual Sales World

Tips and recommendations for changes in behavior, training, and communication for sales to succeed in this virtual world (PDF).

US Governor Letter

Letter you can send to your state’s governor to request to add “surface cleaning” and “disaster restoration companies” to the state list of essential businesses (Word Document.)

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