The real-time connection for restoration.

ProAssist is now available for MICA

Close the communication gap with homeowners. ProAssist for MICA is the customer communication platform for mitigation field-service and repair technicians that makes real-time documentation and communication simple and painless for you and your customers.

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Get Connected with ProAssist

ProAssist by Next Gear Solutions - Logo

Next Gear Solutions is excited to introduce ProAssist, a product for mitigation field-based service and repair technicians to close the gap in communication with homeowners by providing details about the job and real-time updates.

Easily upload photos

Homeowner or loss contact can quickly and easily upload photos prior to a technician’s arrival which will automatically appear on the job in MICA.

ProAssist by Next Gear Solutions - Customer Photos
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Track on-time arrivals

Text message alerts are sent to the homeowner or loss contact when someone is on their way and upon arrival.

Exceed customer expectations

In our on-demand world, your customers expect real-time, clear communication. It’s a major component of customer satisfaction even in the best of times—and in these days of physical distancing, it’s more important than ever.

Minimize onsite time by collecting key job documentation pre-arrival. The notes and photos entered by the property contact can help you set up the right team and equipment for the job. After the job is complete, receive feedback on every visit with a 5-star survey!

5-star Survey - ProAssist by Next Gear Solutions
24/7 Live Support

24/7
Live Support

Unlimited Users

Unlimited
Users

Unlimited Data

Unlimited
Data

easyinstallation2x

Easy
Installation

Data Security

Data
Security