The real-time connection for restoration.
ProAssist is now available for MICA
Get Connected with ProAssist
Next Gear Solutions is excited to introduce ProAssist, a product for mitigation field-based service and repair technicians to close the gap in communication with homeowners by providing details about the job and real-time updates.
Easily upload photos
Homeowner or loss contact can quickly and easily upload photos prior to a technician’s arrival which will automatically appear on the job in MICA.
Track on-time arrivals
Text message alerts are sent to the homeowner or loss contact when someone is on their way and upon arrival.
Exceed customer expectations
In our on-demand world, your customers expect real-time, clear communication. It’s a major component of customer satisfaction even in the best of times—and in these days of physical distancing, it’s more important than ever.
Minimize onsite time by collecting key job documentation pre-arrival. The notes and photos entered by the property contact can help you set up the right team and equipment for the job. After the job is complete, receive feedback on every visit with a 5-star survey!