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Real-time communications for your restoration business

Maximize your competitive advantage in the restoration space with real-time communications between the office, in-the-field technicians, and the homeowner.

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ProAssist

What is ProAssist?

ProAssist is the leading customer connection solution for the restoration industry, enabling real-time communication between the field and office.

Automatic Uploads and Updates

Have homeowners upload photos before the tech arrives, enable subcontractors to attach documents directly to the job file, and receive direct feedback on work performed in a secure portal.

Private Messaging

Keep contractors, homeowners, and other stakeholders connected in real-time with secure, instant direct communications.

View Important Notes

Add clarity and context with important notes and photos attached directly to the project.

Easy Communication

Easy, secure messaging lets homeowners know when a technician is on the way with just a single click of a button in the app.

Track Arrivals

Let homeowners know who to expect with a technician’s photo and get documentation of on-time arrivals.

Earn Better Reviews

Automated messaging lets you request and accumulate 5-star reviews upon completion of each job.

Secure Online Portal

Our secure online portal allows homeowners and sub-contractors to safely attach work authorizations, photos, and notes directly to projects.

No App Downloads Needed

Simply use DASH web or Mobile to send a text invite to sub-contractors or homeowners containing a secure, unique link to grant access and begin collaboration.

Tracking & Timestamps

Help ensure quality service by tracking on-time arrivals with automatic timestamps.

24/7 Live Support

Get the support you need, when you need it, any time of day.

Here’s what our customers have to say Case Studies
Part of our growth story must include technology. We’ve embraced technology as a company, and that will be the backbone that helps drive us toward our goals. Adam Beck Arcus Restoration
After having done some training with the program, it is very user friendly. Using it as my main tool for managing jobs is now second nature. Simon Jodouin Paul Davis Calgary
Paperless, clean and organized, all projects at my fingertips in one spot. That's awesome, thanks! Ron V. Paul Davis Restoration Southern NH & Maine
Allows everything to be in one place, improves communication and increases productivity. Mike Crebs Service Team of Professionals
We don’t plan on stopping to grow and we know DASH can take us to as big as we want to be. Chris Conover C&B Complete Cleaning and Construction

Top Features

Real-Time Communications

Real-time communication gives homeowners peace of mind and a feeling of control during times of chaos

  • Easy interaction between all parties
  • In-app SMS text messaging
  • Easily share and track notes, photos & authorizations

Digital Signatures

Make it fast and easy to get work authorizations and other documents needing homeowner approval

  • Collect authorizations in the field and automatically associate to the job file
  • Secure portal to sign and upload authorizations digitally
  • Automatically associated in DASH to maintain a cohesive, comprehensive job file

Photo Uploads

Documentation from homeowners and subcontractors is automatically uploaded via a secure, private portal

  • In-app mobile device enabled
  • Secure document portal access
  • Automatically attaches to the job file and updates key participants

Get started now

Schedule a consultation today and see how ProAssist can help you exceed customer expectations in an on-demand world.

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Schedule a consultation today to get started.

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Need assistance or have any questions? Get in touch with us today!

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